SSAI Staff

Gary A. OfficerGary A. Officer — President and CEO (; 301-578-8469)
Gary A. Officer is the President and CEO of Senior Service America, Inc. He is an experienced executive who has enjoyed over a decade and a half of leadership and organizational development for a variety of mission based organizations. Mr. Officer served as the President and Chief Executive Officer of Rebuilding Together, Inc., the nation’s largest homeownership preservation non-profit, and fourth largest remodeler. He grew the Rebuilding Together network into a $125 million organization within six years. He also has served as President of the National Credit Union Foundation where he successfully developed a $370 million community investment fund. He also worked as a leader in the affordable housing sector where he served as President and CEO of the Metropolitan Boston Housing Partnership and as Director of Asset Management at Lakefront SRO Corporation in Chicago. He studied and has degrees from Manchester Metropolitan University and the London School of Economics in England and has completed the prestigious Advanced Management Program at the Said Business School at Oxford University.

Donna Satterthwaite — Chief Operating Officer (; 301-578-8804)
Donna Satterthwaite joined SSAI in March 2013 as Director, Employment Services and leads the SCSEP Performance team who provide technical assistance to SSAI subgrantees in the areas of recruitment and unsubsidized placement of SCSEP participants. Prior to joining SSAI, Donna was Director, Talent Acquisition at University of Maryland University College. She has over 20 years of experience leading private sector recruitment teams in various industries with organizations such as ADP, EDS, Lucent Technologies and Deloitte Consulting. She has a B.A. in Psychology from The University of Maryland, College Park.

Christine Garland — Vice President of Workforce Development (; 301-578-8932)
Christine “Chris” Garland has more than 20 years’ experience with human services program development, delivery, management and administration with community-based organizations and has developed several award winning programs. Chris has served as a Case Management Services Director for the Jefferson Area Board on Aging as well as an Executive Director of MEDBANK of Maryland. In 2003, Chris began working for Senior Service America Inc. She has served in a variety of positions within the organization and since 2009 has been SSAI’s National Director of the agency’s Senior Community Service Employment Program (SCSEP) grant. Chris holds a Certificate in Aging from the Institute for Geriatric Social Work from Boston University. She earned both her Certificate in Nonprofit Management and her M.S.W. from Virginia Commonwealth University and her B.A. from The College of William and Mary.

Samuel B. Gaillard — Chief Financial Officer (; 301-578-8952)
Samuel Gaillard is the Chief Financial Officer of Senior Service America, Inc. He is an experienced finance executive who has led the finance function for several nonprofit organizations including NAACP. Sam’s experience includes the development and execution of plans to increase financial strength, increasing organizational operating efficiency, acquisition of assets and management of working capital. Prior to working for nonprofit organizations, Sam spent over 20 years working in public accounting. He provided audit, accounting, consulting and tax services to a variety of nonprofit organizations specializing in organizations that receive their primary funding from government agencies. Sam has a B.A. in accounting from the Catholic University of America. He attained the CPA designation, is a Chartered Global Management Accountant, and is a member of the American Institute of Public Accountants.


  • Ingrid Blackwood —Thomas SEE/ACES Grants Finance Manager
  • Postell Carter — IT/IS Manager
  • Robert Harootyan — SCSEP Research Manager
  • Theresa Reynolds — SCSEP Quality Assurance Manager
  • Steven Sandberg — Controller
  • John Smith — SEE/ACES Program Director
  • Joshua Wadsworth — SCSEP Operations Manager

SCSEP – Program Officers

  • Don Gatewood
  • Gwen Haney
  • Glendale Johnson
  • Rita Monroy
  • Janet Ray
  • Constance Todd

SEE/ACES Programs — Field Operations Officers

  • Jennifer Bivens
  • Sarah Branch

Information Systems

  • Kyle Massenburg — Business Systems Analyst